The Signature Aesthetic Aurora—Axen’s inaugural last— is the most versatile and frequently used last in our collection. It features a refined, subtly rounded toe and crisp, flowing lines. The shape balances traditional British restraint with a modern, slimmer silhouette—our quintessential expression of “Modern Elegance” for formalwear and weddings.
The Sereta is our “definitive answer” for the perfect everyday loafer. By increasing the instep and width volume and perfecting the heel-grip, we have eliminated the common issue of heel slippage. It offers a balanced aesthetic that works harmoniously with both business and leisure wardrobes.
Tsuki features a sharp, decisive square toe with high-volume interior for added comfort. It strikes the ideal balance between a foot-sculpting silhouette and all-day wearability. Positioned between British heritage and modern slimness, this last exudes an air of confidence, making it the ideal choice for high-stakes business environments.
The Power Player, the Ziv is designed to project a commanding, executive presence. . We have increased the internal volume while preserving the sleek, decisive lines and exceptional foot-narrowing visual effect of the original. It is a last that commands attention and delivers a “wow” factor from the very first wear.
We generally recommend choosing your regular UK shoe size. Fit can vary depending on the last and style, so please consult the relevant guide before ordering:
If you’re unsure, we’re happy to help. Send us your foot measurements and a few examples of the brands, sizes and lasts you currently wear, along with how they fit.
Both Oct. Tenth and Axen are designed around standard UK sizing, but the fit differs between lasts.
Some lasts are more generous through the forefoot or instep, while others are slimmer or more structured. For this reason, we recommend checking the relevant Last Guide before ordering.
As a general rule, we do not recommend automatically sizing up or down unless the specific last or style requires it.
Yes. If you are unsure about sizing, you are very welcome to send us your foot measurements.
The most useful starting point is a simple tracing of both feet, together with the maximum length and width of each foot. For more detailed advice, you may also send ball, waist and instep measurements.
Please include a few examples of shoes you already own, with the brand, model or last, size and how they fit. This often gives us the clearest picture of which size and last will suit you best.
We accept all major credit and debit cards, as well as the payment methods shown at checkout. All payments are processed securely through our payment partners.
Please contact us as soon as possible if you would like to change or cancel an order. For in-stock Ready-to-Wear items, this is usually possible before dispatch. Made-to-Order or personalised orders cannot normally be changed or cancelled once production has started.
Many out-of-stock sizes can still be ordered. If available, this will be clearly indicated on the product page together with the estimated production time.
Ready-to-Wear items are in stock and available for immediate dispatch. Backordered items are standard Ready-to-Wear models that are temporarily out of stock, but that can be produced again in your size. Made-to-Order items are produced specifically to your chosen specifications and have a longer production time.
We offer free shipping on orders over €300. For other orders, shipping costs depend on the weight of your order and your destination. The exact amount is shown at checkout before payment.
We ship worldwide with DHL Express and UPS Express.
For in-stock ready-to-wear items, estimated delivery times from placing your order are:
These estimates include order preparation and shipping.
Axen ready-to-wear items on backorder usually require 4–5 weeks for production, while Oct. Tenth made-to-order shoes require approximately 8–10 weeks.
You’ll receive a shipping confirmation email with a tracking link once your order has been dispatched. If you can’t find it, please contact us at info@octtenth.com and we’ll be happy to help.
All orders are shipped directly from our warehouse in Shanghai, China.
For deliveries to the European Union, United Kingdom and United States, all applicable taxes and import duties are included in your order total. We ship Delivered Duty Paid (DDP), so there are no additional charges on delivery.
For all other destinations, any applicable import duties, taxes and customs clearance fees are the customer’s responsibility. Please contact your local customs office for information on potential charges before placing your order.
DDP stands for Delivered Duty Paid. It means we take care of customs clearance and all applicable import duties and taxes, which are included in your order total. You won’t have any additional charges to pay when your shoes arrive.
For customers shopping with an EU shipping destination selected, the prices shown include VAT. For destinations outside the EU, prices are shown excluding EU VAT.
Your shipping destination is initially based on your detected location. You can check or change it using the “Ship to” selector at the top of the page.
For deliveries to the UK and US, applicable import taxes and duties are still covered by our DDP service, with no additional charges on delivery.
You can return eligible ready-to-wear items within 30 days of receiving your order. Items must be unworn, in their original condition and returned with their original packaging. Please try your shoes on a clean, carpeted surface to avoid marking the soles.
Personalised and custom-made orders are not eligible for returns or exchanges unless faulty. Any exceptions for a particular item will be stated on its product page. This does not affect your statutory rights.
Please email info@octtenth.com with your order number and let us know whether you would like a refund or an exchange. We’ll provide the return address and instructions.
Please contact us before sending anything back so we can direct your parcel to the correct address.
Yes, eligible ready-to-wear items can be exchanged, subject to availability. If the fit isn’t quite right, contact us before returning your shoes—we’ll be happy to help you choose a more suitable size.
If the replacement size needs to be produced, we’ll confirm the expected lead time before proceeding.
Return shipping is the customer’s responsibility. We recommend using a tracked service and keeping your proof of postage until your return has been processed.
If you receive an incorrect or faulty item, please contact us first so we can arrange a suitable solution.
Once we’ve received and inspected your return, we’ll confirm your refund by email. Refunds are issued to your original payment method; the time it takes for the funds to appear depends on your bank or payment provider.
Please note that the refund excludes the shipping fee and return fee.
You can email us at info@octtenth.com or call us on +32 479 21 38 26.
WhatsApp is the easiest way to reach us, whether you need sizing advice, have a question about a product or would like an update on your order. Simply message us on the same number, or start a WhatsApp conversation here.
